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Hospital Funerals Coordinator

University Hospitals of Derby and Burton NHS Foundation Trust
£28,407 to £34,581 a year pa/pro rata
Closing date
1 Jun 2023

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Other Health Profession
Band 5
Contract Type
Full Time
Job summary

We are looking to recruit into the new post of Hospital Funerals Coordinator within the Bereavement Service, to work cross-site between the Royal Derby Hospital and Queens Hospital Burton. You will be the central point of contact for families following the loss of a baby, and you will facilitate adult hospital funerals for patients who have no next of kin or family with the means to make funeral arrangements themselves.

You will have excellent communication and organisational skills which will have been obtained in your work in previous administrative roles. You will be providing a professional, sensitive and compassionate service, dealing with bereaved relatives and you will be exposed to distressing and emotive situations.

The role will require working closely with clinical and non-clinical staff, Finance, Bereavement Midwives, the Registrar, Chaplaincy service, Coroner's office as well as the Medical Examiner and Funeral Directors. Advanced IT and literacy skills plus experience of using a range of IT applications will be required.

Main duties of the job

Operational Responsibilities:
  • Through collaborative working with the Bereavement Midwifes you will identify and liaise with families who have lost a baby. You will work with families to arrange a funeral that considers their personal, spiritual, religious and cultural preferences.
  • You will be responsible for the smooth and efficient delivery of hospital funerals for babies and adults, which you will attend to represent the Trust.
  • For adult deaths you will proactively make attempts to locate family or friends of the deceased, liaising with internal and external stakeholders and making every effort to ensure the costs are recouped where possible.
  • You will support families during on-site viewings of their loved one.
  • Provides advice, support and guidance to doctors in the completion of MCCDs and Coroners referrals.
  • Ensure accurate terminology on the medical certificate of cause of death, challenging medical staff if not meeting legal requirements.
  • Develop the service and facilitate the change process.
  • Liaise with key internal and external stakeholders including Bereavement Midwives, Coroner's office, Registrar's office, Funeral Directors, mortuary, clinical/non-clinical staff, finance, chaplaincy, Medical Examiner's Office.
  • Secure feedback from service users to inform service re-design.
  • Accurate recording of service activity.
  • Share data as and when required for mortality reviews

Closing date of applications: 28th May 2023

Interview date: 09th June 2023

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:
  • Development opportunities, including both professional and leadership development
  • On-going support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:
  • We see on average 4810 OP appointments per day.
  • We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

You will be the central point of contact for families following the loss of a baby, and you will facilitate adult hospital funerals for patients who have no next of kin or family with the means to make funeral arrangements themselves.

Please see attached job description for full details.

Person Specification

Skills and Ability


  • Advanced communication skills in handling highly emotive and distressing situations with bereaved families
  • Financial management skills.
  • Able to prioritise and manage own workload.
  • Ability to process complex information required for the death registration process.

Education, Training and Qualifications


  • Good numeracy and literacy demonstrated.
  • Degree-level education or relevant experience.

Experience and Knowledge


  • Knowledge of the process of death registration and legal requirements including coroner process.
  • Experience facilitating funerals.


  • Experience supporting bereaved families following the loss of a baby and understanding of the guidelines..

Communication and Interpersonal Skills


  • Able to develop relationships with key stakeholders both internally and externally.

Values and Behaviours


  • Demonstrable personal resilience with good understanding of one's own mental wellbeing.
  • Demonstrates Trusts values of compassion, openness and excellence throughout application.



  • The ability to travel between sites and to crematoria and cemeteries is essential.

Any attachments will be accessible after you click to apply.


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