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Youth Support Coordinator

The Royal Marsden NHS Foundation Trust
£31,163 to £37,875 a year per annum
Closing date
15 Jun 2023

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Other Health Profession
Band 5
Contract Type
Full Time
We are looking for an exceptional individual who must enjoy working with Teenagers and Young Adults (TYA), be emotionally resilient and have compassion, sensitivity and a sense of humour. Working as part of the TYA Multidisciplinary team and linking into existing wide-ranging patient services, the successful candidate will be based on the Teenage Cancer Trust Unit at the Royal Marsden in Sutton. The post holder will be responsible for providing both individually tailored and group support both on and off the unit. Working in partnership with other colleagues within the TYA team they will both lead and contribute to a wide range of appropriate recreational activities, to enable and encourage patients to socialise and remain active as young people throughout the cancer trajectory, living with and beyond cancer.

Main duties of the job

The Teenage Cancer Trust Outreach Youth Support Coordinator is a core member of the Teenage & Young Adult (TYA) multidisciplinary team, responsible for providing both individually tailored and group support to 16-24 year olds. The post holder will be based on the Teenage Cancer Trust Unit at the Royal Marsden Sutton site one day per week but will be providing support to young people throughout the South Thames region, both within and outside of the hospital environment.

The Outreach Youth support coordinator will work collaboratively with clinicians and service managers to both lead and contribute to a wide range of appropriate recreational activities to enable and encourage patients to socialize and remain active as young people, both through the cancer trajectory and transitioning to live with and after cancer.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job description

Job responsibilities

Please refer to the Job Description and Person Specification for further information

Teenage & Young Adult team:- The Royal Marsden NHS Foundation Trust is the Principal Treatment centre (PTC) for the South Thames region providing treatment and support for 1624-year-olds within the region

- The TYA team across the region includes the team based at the PTC and an outreach model of TYA clinical nurse specialists (CNS) based at the 9 designated hospitals within the region with overarching support and accountability provided by the TYA lead nurse at the PTC and the various TYA medical leads.

- The TYA team recognise that TYAs are a heterogenous group with unique psychosocial, information and educational needs, facing the often-competing challenges of adapting to life with and after cancer, and the transition to adulthood. The team aims to provide specialist care and emotional support throughout this time to support the young person through both their treatment, to living with and beyond cancer

- The emphasis throughout and guiding principal of the TYA team is to put the young person first and their cancer diagnosis second

- The team provides support to all our TYA patients accessing treatment throughout the South Thames region and consists of a TYA lead clinician and TYA lead nurse based at the PTC, with two dedicated TYA advanced nurse practitioners and the youth support coordinator also based at the PTC. Young people accessing treatment through their local designated hospital are supported by their local TYA CNS with additional support provided by the TYA team at the PTC. These individuals are supported by allied health professionals including physiotherapists, occupational therapists, dieticians, psychologists and Young Lives Versus Cancer, and partnership working with third sector agencies

Person Specification

Training & Qualifications


  • A diploma or equivalent in relevant subject such as youth work, psychology, or social sciences.


  • A Degree or Post-graduate qualifications in Youth Work or similar
  • Training relevant to area of work eg Counselling, Teaching, Play specialism, Duke of Edinburgh Award leader, communication technology, youth participation
  • Membership/registration with a youth worker group

Previous or relevant experience necessary


  • Experience of working with young people within age range 16-24, preferably in a heath or social care setting
  • Proven ability in project work involving youth participation/engagement.
  • Experience of organising and running a range of youth-focussed activities including residential and non-residential group and peer support activities.
  • Experience of undertaking risk assessment and addressing risk/safeguarding issues for 1:1 and group activities with young people.


  • Budget management experience
  • Experience of work with young people with cancer or chronic health conditions.
  • Experience of working with vulnerable children or adults.

Aptitudes and skills required


  • Excellent communication skills, engagement, and cooperation/motivational techniques with young people from a rage of ages and backgrounds.
  • Ability to coordinate, organise and facilitate a programme of 1:1 and group activities that benefit young people.
  • Confident of own knowledge, aware of learning needs, seeks guidance as appropriate
  • Awareness of child protection/safeguarding law and effective disclosure management.
  • Able to communicate effectively with a range of professionals.
  • Able to organise own workload.
  • IT skills (Word processing, email and internet)


  • Negotiation skills
  • Particular knowledge or skills that will contribute to post e.g. creative, music, physical activity, communication technology.

Personal qualities/ temperament


  • Positive and compassionate attitude, problem-solving approach
  • Enthusiasm for role and potential for contribution of youth work to patient care
  • Team player with good working relationships.
  • Appropriately assertive, able to listen to others' views, supportive of others
  • Flexible, adaptable, uses initiative, and able to explain own decisions


  • Able to critically evaluate the effectiveness of role/activities and willing to adapt accordingly.

Special requirements of the post


  • Able to travel to range of locations as required.
  • Able to lead evening and weekend activities/groups if required, by prior arrangement.
  • Self-motivated
  • Clear about personal accountability especially regarding non-hospital-based working.
  • Emotionally resilient, clear personal and professional boundaries and risks in this role.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust


The Royal Marsden Hospital Sutton



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