Every Minute Matters Improvement Practitioner

University Hospitals Bristol and Weston NHS Foundation Trust
£43,742 to £50,056 a year pa pro rata
Closing date
7 Jun 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
Job summary

The aim of the Every Minute Matters (EMM) programme is to ensure that each day in hospital actively supports our patients' progress so that no patient is in hospital longer than they need to be. This role will involve cross-site working across Bristol and Weston.

The EMM Improvement Practitioner will support UHBW to develop and sustain best practices relating to ward-based care; improving inpatient flow and discharges. This will involve building key relationships within clinical and non-clinical teams across the Trust and using continuous improvement and project management skills.

Current EMM focuses include: use of discharge lounges, Proactive Board Rounds including SAFER principles, Criteria to Reside, timely and weekend discharges, 'Tap to Transfer' and Criteria Led Discharges.

Main duties of the job

  • Work with the EMM Senior Clinical Lead in embedding best practice in ward-based care, enabling effective patient care and flow
  • Attend and participate in multi-disciplinary board rounds/meetings to support the delivery of a co-ordinated multidisciplinary service.
  • Organise and prioritise time effectively and be able to meet deadlines and work effectively under pressure.
  • Use analytical skills to support decision making, develop conclusions and recommendations relating to flow and discharge.
  • Utilise continuous quality improvement methodologies to solve problems and develop intervention suggestions.
  • Use strong project management skills to ensure a methodical approach to plans agreed by the EMM programme team.
  • Prepare and monitor performance metrics for the EMM portfolio.
  • Interpret complex information and use this to develop sustainability and improvement plans to support inpatient flow and discharge.
  • Work with programme managers, and the Trust performance team in ensuring robust progress and highlight reports.
  • Support ward teams to embed EMM reviews into departmental and divisional meeting structures, using outcomes to develop ongoing improvement plans.
  • Work with the Trust Ward Accreditation team to ensure EMM processes are included within the accreditation process.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience


  • Leadership experience in a medium/large scale acute healthcare provider setting
  • Understanding of current NHS National Policies
  • Demonstrable understanding of quality and risk management issues and standards
  • Experience of monitoring outcomes and benefits of improvement projects
  • Experience of managing / supporting improvement projects during periods of change
  • Working with staff both within and across various disciplines


  • Previous experience in using quality improvement tools and approaches in a healthcare setting
  • Experience of working with discharge and clinical site management teams
  • Experience in coaching or mentoring clinical and/or non clinical professionals in the application of improvement activity
  • Experience of using project management methodology
  • Experience of working with multidisciplinary teams and managers

Skills and abilities


  • Advanced interpersonal and communication skills to deliver highly complex , sensitive and contentious messages
  • Able to engage, lead and influence others to adopt new working practices
  • Able to build rapport and credibility with senior clinical and managerial teams
  • Able to use resources effectively and efficiently, maximising skills and experience of others
  • Skilled in deploying a creative, evidence based approach to provide and set direction
  • Able to collaborate constructively within internal and external partners to create conditions for successful partnership working
  • Ability to resolves conflict with teams and with users / stakeholders
  • Demonstrable evidence of problem solving, strategic leadership and decision making skills
  • Highly developed understanding of the changing NHS environment and its impact on service provision
  • Highly developed facilitation and motivational skills
  • Proficient use of a wide range of IT programmes including MS office (Word, PowerPoint, Outlook, Excel and Teams)
  • Able to identify, gather and interpret complex data and present it clearly to a wide range of individuals and organisations
  • Able to use own initiative and judgement to work independently, developing approaches to deliver EMM principles
  • Able to prioritise work in the face of competing demands by analysing and resolving complex issues



  • Educated to masters level in a relevant subject (e.g. leadership / management) or hold an equivalent level professional qualification or demonstrate equivalent level of experience
  • Evidence of continued professional development


  • Quality Improvement qualification (e.g. QISR, FLOW, QI Fellow, Lean)
  • Coaching or mentoring qualification

Any attachments will be accessible after you click to apply.


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