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Deputy Head of Business Intelligence and Performance Reporting

Employer
University Hospitals Coventry and Warwickshire NHS Trust
Location
Coventry
Salary
£58,972 to £68,525 a year pro rata per annum
Closing date
1 Jun 2023

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Profession
Other Health Profession
Grade
Band 8B
Contract Type
Permanent
Job summary

Data is one of the most important assets of any organisation and this is especially true within UHCW. The Trust is implementing an IT system that delivers an electronic patient record to clinicians and managers. Business Intelligence and Performance Reporting capabilities are instrumental to driving operational delivery and performance, so this is an exciting opportunity to continue developing a business intelligence culture within the Trust.

To be an effective leader within the informatics and business intelligence team to ensure the organisations data needs are fully understood and proposed solutions implemented through effective liaison with key stakeholders.

Alongside the Head of Business Intelligence and Performance Reporting you will be responsible for delivering high quality and effective analytical support to the wider organisation. This will include scheduled reports at agreed intervals, highlighting areas of improvement as well as challenge, making recommendations for improvements and supporting transformation projects.

The post holder is required to consider a wide range of factors and propose solutions which allow the organisation to have confidence in its use of data and information. Consistently demonstrating a professional and structured approach the post holder will lead and develop a team to support the Trust extract greater value from its data resources and develop its business.

Main duties of the job

The post holder will have strong leadership and management skills to build and maintain a World Class Informatics and Business Intelligence service, utilising the best available technology and attracting and developing the best available talent.
  • Provide overall strategic management and be responsible for the development of the data warehouse and development of analytical infrastructure and capability
  • Oversee systems support ensuring the continuous maintenance and smooth-running of databases to support Trust clinical and non-clinical applications, including database security, test and live environments, adherence with backup recovery strategies and monitoring, and optimisation of database performance
  • Ensure database maintenance including effective co-ordination and communication with a range of organisations and individuals
  • Build relationships with service users/clients and develop service improvement plans based on user discussion and SLAs
  • To lead on current and future Trust reporting needs utilising the technology available locally and technological advances
  • Act as the primary contact for service users throughout the Trust and to be the named Senior Manager for one or more clinical or corporate divisions ensuring a coordinated approach to delivery.


About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job description

Job responsibilities

  • Regularly evaluate the level of support provided by the team and continuously refine our approach to meet individual needs of each care group/directorate within the structure of the wider informatics and business intelligence strategy.
  • Ensure business continuity and resilience in support of groups/directorates.
  • To ensure that the Trust uses sophisticated analysis techniques and performance management to monitor and report on progress against targets and identify where improvements can be achieved ensuring effective and efficient delivery of services can take place
  • Lead on the research, development and management of technologies and innovations to best facilitate greater utilisation of Trust information by all end users and demonstrating the benefits of new hardware and software technologies to support the operational, business and management aspects of the Trust
  • Maintain and develop dynamic activity, demand and capacity models that allow identification of service needs (short and long term), exploring multiple scenarios with clear activity and associated capacity/workforce outputs.
  • Support and promote continuous evaluation of existing services and develop alternatives that offer greater benefits through effective collaboration.
  • Promote analysis of need, and an ongoing search for appropriate responses that are innovative in their design and implementation.
  • Establish excellent relationships with clinical staff, leaders and external stakeholders, promoting joint working with health economy partners and other agencies.
  • To work with all members of the wider P&I team and other teams responsible for Performance to ensure that all areas of Performance are monitored effectively and consistently.
  • To deliver training and engagement exercises with a wide range of staff to identify need and support users in making best use of BI.
  • Effectively present performance insights to a wide range of staffing as required.

For further details please see the attached job description

Person Specification

Qualifications

Essential

  • See supporting documents


Desirable

  • See supporting documents


Experience

Essential

  • See supporting documents


Desirable

  • See supporting documents


Skills

Essential

  • See supporting documents


Desirable

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Knowledge

Essential

  • See supporting documents


Desirable

  • See supporting documents


Any attachments will be accessible after you click to apply.

218-AC-8B-5270918

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