This job has expired

Commissioning Officer

Torbay and South Devon NHS Foundation Trust
£28,407 to £34,581 a year per annum
Closing date
1 Jun 2023

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Other Health Profession
Band 5
Full Time
Job summary

To assist the Senior Commissioning Officer to work with colleagues across the trust, Torbay Council, NHS Devon and community stakeholders to deliver commissioning plans to provide customer focused, high quality, value for money services.

Ensuring plans and strategies promote independence, keep vulnerable service users safe and are sensitive and responsive to the needs of the local population.

This will require wide ranging knowledge and experience of cooperative commissioning, co-design, co-production with high level of skill in community engagement, partnership working, stakeholder management and contract monitoring.

Main duties of the job

Assist the Senior Commissioning Officer to deliver commissioning plans which meet key strategic aims and objectives as set by Torbay Council.

Build positive relationships with stakeholders and ensure arrangements are in place to co-produce all aspects of commissioning work with relevant stakeholders, specifically clients and carers

Provide project management support for the development of relevant strategies; ensuring that they are delivered within agreed scope, budget, time scales and with identified risks

Assist in the production of quality service specifications which include detailed breakdown of costs and arrangements for performance monitoring and review.

Ensure completion of relevant reports such as business cases and summary reports for governance rounds as and when required

Work with providers who submit requests for in-year inflationary uplifts. This will often be contentious as the trust need to work within their funding envelope. You will work with the Commissioning Officer to administer the Provider Uplift Panel process

About us

The Delivery, Markets, Contracts and Quality Team within the Trust brings together the business functions of Adult Social Care and the Independent Sector (including Health). This includes Transformation, QAIT, Arranging Support, Markets and Contracts.

The team works closely with operational colleagues delivering Adult Social Care and Health to the population of Torbay as well as Finance and Procurement teams.

The team also has strong connections to Torbay Council's Strategic Commissioning Team working together to deliver commissioning plans.

Job description

Job responsibilities

Excellent communication skills are required as the post holder will work with the Independent Sector including Domiciliary Care providers, Supported Living provides, Care Homes, Day Care services and the Personal Assistant market

Required and deliver often contentious information around funding decisions to providers

Develop key relationships across the Trust, Torbay Council and NHS Devon to ensure effective working and the delivery of projects

The post holder will liaise with auditors and other inspectors approved by the Council or the trust in any investigations pertaining to the work of the team and the records held

To attend all relevant meetings as required

To deputise, as required, for the line manager and other colleagues at internal and external meetings

Lead engagement with relevant organisations, service users, carers, patients and members of the community to shape market provision, developments, improvements and transactional commissioning

Receive, analyse and present complex information to the senior members of staff at both the Trust and Torbay Council

To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and cross-organisational groups and task teams

To undertake any special assignments or projects in a planned and professional manner ensuring that any work undertaken is completed within stipulated timeframes and given budget with the desired outcomes

To manage a diverse workload in an environment of constantly shifting priorities, including complex legislative changes and operational demands

Work autonomously within defined scope as set out by the Senior Commissioning Officer

Adhere to monitoring and review frameworks to ensure rigorous achievement of outcomes drawing on evaluation and other technique

To maintain an awareness of the risks to the department and the Trust and take necessary action to minimise risks

Analyse information and make recommendations to the Senior Commissioning Officer in relation to providers

Ensure completion of relevant reports and correspondence are completed to a professional standard and within appropriate timeframes

Identify risks that may threaten the implementation of commissioning intentions/plans and address or escalate them appropriately

To undertake any other duties that may be required to meet the demands of the service. These may be varied from time to time to meet the needs of the service

To take full responsibility for the development and implementation of own Personal Development Plan, and own continued professional development in those areas relevant to own role within the trust

Constantly ask how we can demonstrate that we have made a difference to the things that matter to local people

With the Senior Commissioning Officer, engage with client groups to work collaboratively to commission the services that local people need

Develop and propose policy changes within the DMCQ team

To take responsibility, relevant to the post, for ensuring that Local Authority and NHS statutes and government legislation is upheld

Ensure that equalities issues are identified and mitigated throughout commissioning processes via the use of the equalities impact assessment and other relevant tools

To ensure that the duties of the post are carried out in accordance with the Health and Safety at Work Act 1974, the Data Protection Acts 1984 and 1998 the Federation Against Software Theft Guidelines, Corporate IT standards, The Computer Misuse Act 1990, The Councils equal opportunities policies, The Councils security policy, the Freedom of Information Act 2000 and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations

Ensure value for money is obtained at all times, contributing to the trusts annual budget plan and ensuring any identified savings and efficiencies are delivered

Ensure service specifications include the development of financial models which are subject to independent scrutiny and review

Assist in the process of commissioning services for the trust

Assist in the design and implementation of structural changes as required

Allocation of work to junior members of the team

Person Specification

Qualifications and training


  • Educated to degree level or equivalent experience in relevant field
  • Evidence of recent professional or personal development

Knowledge and experience


  • Experience of commissioning and procuring projects or services in a public sector setting
  • Experience of using data and management information, needs assessment for commissioning, performance management and monitoring and review reporting


  • Experience of working collaboratively in a complex commissioning environment
  • Experience of working in a Local Authority or NHS setting

Specific Skills


  • Communication skills with staff at all levels of the organisation and the ability to tailor the information to the specific audience
  • Ability to receive and process complex information
  • Ability to present complex information to the senior members of staff

Emotional Effort


  • Occasional emotional effort required when liaising with client groups

Mental Effort


  • Frequent concentration required for example checking service specifications and analysing data
  • Frequent interruptions due to the nature of the work, changing priorities and queries from other team members
  • Ability to spend long periods of time handling and manipulating complex data sets
  • Frequent need for prolonged concentration and input in high profile arenas where the post holder is expected to provide high level information and data

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