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Senior Information Governance Officer

Betsi Cadwaladr University Health Board
St Asaph
£34,212 to £41,197 a year per annum
Closing date
29 May 2023

View more

Other Health Profession
Band 6
Contract Type
Full Time
Job summary

An exciting opportunity has arisen for an individual to become part of the Information Governance Team providing an assurance role to support the Head of Information Governance and the wider Information Governance team. This will include the co-ordination of the Annual submission to the All Wales IG Toolkit and the production of KPI reports to provide assurance to the Board with regards to compliance against the Data Protection Act, Freedom of Information Act and Environmental Information Regulations.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Working as part of the Information Governance team, the post holder will support the Head of Information Governance and the Information Governance Managers to ensure that the Health Board meets its obligations under the Freedom of Information and Data Protection Acts and ensures general awareness throughout the Health Board and members of the public on information governance matters.

The post holder will coordinate and deliver the Information Governance training programme on behalf of the Information Governance Team and will also provide expert information governance advice to staff at all levels, departments and corporate / clinical functions.

The post holder will be a lead specialist in the delivery of Information Governance projects such as the Information Governance Toolkit and the implementation and delivery of an Information Asset Register, and will be required to plan, support, facilitate and monitor the progress of these projects, products, service improvements or change management initiatives by providing management support, training and expert guidance to all staff.

The post holder will also be responsible for ensuring that policies and procedures required for the projects they are involved with, are developed and that those policies are adhered to. The post holder will also ensure that standard project management methodologies are applied to progress and successfully deliver projects.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

To understand and promote the strategic direction for Information Governance within the Health Board, this will include:
  • Keeping up to date with national guidance, legislation and risk management practice
  • Ensuring that relevant projects and work-streams are established to deliver strategic objectives. This will involve planning a broad range of complex activities which involve uncertainty.
  • Reviewing, updating and monitoring policies and procedures developed to assist the Health Board in compliance with the Freedom of Information and Data Protection Acts, Caldicott, Information Security, Records Management and other related national and local standards.

To be responsible for all aspects of delegated project management for projects and or work packages that they manage e.g. to:-
  • Managing a specific project, product and or work package, taking appropriate action e.g. manage issues, risks and deviations to plan to ensure that projects and products are delivered to schedule.
  • Plan, monitor and control projects or work-streams throughout the project lifecycle.
  • Work closely with the Head of Information Governance, Information Governance Managers and local staff to ensure the delivery of all projects within the Information Governance portfolio.
  • The production or contribution to a variety of high quality reports required for the successful management of projects e.g. Highlight, Exception and Check-point Reports
  • Manage the Health Boards annual assessment, work programme, collation of evidence and action plans, in line with the requirements of the Information Governance toolkit, and update as required.
  • Produce reports on information requests, incidents, compliance audits etc as required for inclusion in the quarterly KPI reports, and any other reports as required. To make decisions on a range of complex issues where there may be more than one course of action. Analyse and present complex performance reports on behalf of the Information Governance Group, the Head of Information Governance, Information Governance Managers or other senior managers where there may be barriers to understanding and interpretation.
  • Responsible for the operational management of the control systems to process timely responses to Freedom of Information & Data Protection Subject Access requests including: quality assuring FOI responses, providing support to IG team members with complex FOI requests, coordinating responses to subject access requests ensuring legislative timescales are met.
  • Manage the planning, delivery and evaluation of awareness sessions and formal training sessions, for all staff across the Health Board, in respect of Data Protection, Caldicott, Freedom of Information, Information Security, Information Sharing, Code of Confidentiality, Records Management and other information governance related topics.

Full Job Description attached

Person Specification

Qualifications and/or Knowledge


  • o Educated to degree level / equivalent level of work experience and knowledge
  • o ILM Management level 3, or equivalent qualification/ level of work experience and knowledge. Willingness to complete within 2 years if not held.
  • o Evidence of Continual Professional Development
  • Expert knowledge and understanding in the principles of the Data Protection Act, Freedom of Information Act, NHS Code of Confidentiality.
  • oExpert knowledge in the areas of Caldicott, Patient Confidentiality, Information Security, WASPI & Information Sharing.
  • oKnowledge of risk management and investigation processes


  • oPRINCE2 Practitioner, similar qualification or equivalent level of work experience and knowledge
  • oTraining methodologies
  • oKnowledge of Clinical, Management and Information processes
  • oFreedom of Information or Data Protection professional qualification



  • oPrevious experience in information governance setting or similar
  • oExperience of Training methodologies
  • oExperience of report preparation and delivery
  • oCurrent knowledge of Health Informatics and its application
  • oExperience of managing successful change across professional boundaries


  • oProven ability to successfully manage projects
  • oExperience of working within a project structure, and managing change.
  • oExperience of dealing with complex and confidential issues

Aptitude and Abilities


  • oLateral Thinker
  • oExcellent communication skills.
  • oAbility to empower, coach and support staff.
  • oFlexible and adaptable to meet all aspects of the work
  • oLeadership qualities and able to motivate others
  • oTime Management skills
  • oAbility to work on own initiative and organise / prioritise own & team workload
  • oProven ability to communicate verbally and in writing in a manner which is clear, fluent and persuasive
  • oProven ability to analyse and appropriately present complex information so that it is easy to understand
  • oConflict resolution skills
  • oSound judgment, planning, decision making, and organisational skills
  • oA broad range of ICT skills


  • oSpoken or written Welsh language
  • oExperience of Systems thinking methodologies
  • oExperience of Lean thinking methodologies



  • oEnthusiastic, committed, proactive and innovative.
  • oAppetite for hard work and challenges
  • oShow resilience, stamina and reliability under sustained pressure, never losing sight of objectives.
  • oHigh level of personal integrity
  • oFlexible in approach to try new procedures and practices



  • Ability to travel between sites


  • oSelect, develop and lead multi-functional project teams
  • oDevelop and control project plans and risks using established project management methods

Any attachments will be accessible after you click to apply.


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