Associate Director of Estates & Facilities – Facilities Services

Cambridge University Hospital NHS Foundation Trust
£83,571 to £96,376 a year p.a. pro rata
Closing date
18 Jun 2023

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Other Health Profession
Band 8D
Contract Type
Full Time
We are looking for an experienced facilities services professional to join us as Associate Director of Estates and Facilities - Facilities Services in this new role within Capital, Estates & Facilities Management at Cambridge University Hospitals NHS Foundation Trust.

Being a key member of the Capital, Estates & Facilities Management senior leadership team, you will be a role model for all service staff and lead the Facilities Services Division which covers a wider range of patient-facing services such as domestic cleaning, patient catering and food service, logistics and portering, security services, linen, access and car parking.

We welcome applications from candidates from a diverse career background and acute healthcare experience is not essential. You will have significant experience in service delivery, preferably in soft FM services, but need to be interested in providing world class services to patients and staff through the range of services that are within this portfolio.

Main duties of the job

You will have experience in service improvement, contract management and delivering through people. Our Facilities Services are delivered through a range of delivery models, including both outsourced and in-house services.

You will have exceptional negotiating and engagement skills working collaboratively with both clinical and non-clinical staff, and you will be a focal point for technical service aspects as these relate to the hiportfolio. You will be experienced in serviced transformation and proactive in identifying, scoping and delivering service improvements.

As a key strategic role, our new Associate Director for Facilities Services will lead the 24/7 service provision lead a team of dedicated individuals and will deputise for the Director of Capital, Estates & Facilities Services when required and provide cross-cover for other senior staff, working collaboratively across the portfolio of director of capital, estates and facilities management.

Please note: This role requires on-site working a minimum of 4 days a week.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 18th June 2023.

Interviews are due to be held on w/c 3rd July 2023.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification



  • Educated to Master's Degree or equivalent relevant service and leadership experience. Evidence of Continuous Professional development.


  • MBA in Facilities Management. Recognised management qualification.



  • Significant experience in service management. Managing strategic and operational change - Including the impact systems, processes, resources, services & staff and developing new ways of working. Reporting to and working at sub-Board / Committee level. Proven project and line management experience. Effective communication, presentational and reporting skills. Positively managing staff including performance and personal development. Revenue Budget management. Ability to analyse and interpret complex information. Experience of service improvement and transformation relating to facilities services. Experience of specifying, procuring and mobilising facilities service contracts.


  • Knowledge and understanding of clinical services.



  • Management of teams and negotiating knowledge. Ability to work in a project management environment. Financial management and analytical abilities. Business case and/or report writing which contributes to presentations to Board level. Pay attention to detail. Ability to create strategies and translating vision into reality. Ability to work with and lead multi-disciplinary teams. Ability to work across all levels of the organisation and external to the organisation.



  • Effective leadership and motivational qualities. Confident and participative team leader and player. Effective communicator particularly at senior manager levels Ability to think and manage strategically and operationally. Self-motivated with a high level of focus, drive and energy. Resilience and integrity.

Additional Requirements


  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust


Addenbrooke's Hosptial - Corporate

Hills Road



Any attachments will be accessible after you click to apply.


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