An exciting opportunity has become available for Interpreters, with the following languages Arabic, Somali and Romanian
to join the Interpreting and Cultural Insight Team. The role will be working as part of our team of in-house bank Interpreters. Working flexibly on temporary basis, according to demand.
This is a great opportunity for an experienced Interpreter with relevant work experience to work at the heart of the Trust, developing key working relationships with patients, families and staff. Working across a variety of departments from maternity to mental health, this is a challenging but rewarding opportunity to work in a dynamic and supportive team.
Familiar with NHS settings, you will use your significant knowledge and experience to move from different medical subject matters throughout the day.
You will be an advocate for equality, diversity and inclusion, working with the Patient Experience team to ensure patient information is collected through the Trusts Friends and Family Test, patient stories and feeding back case studies to the Interpreting Team. You will have a keen interest in cultural awareness, health inequalities and reducing barriers to healthcare. If you are compassionate, committed and a team player with excellent communication, organisational and time management skills we would love to hear from you! Main duties of the job
The Interpreter will provide high quality interpreting for patients, families, and staff at the Trust. Facilitating two-way communication to enable effective consultations between staff and patients. Ensuring patients and families have a clear communication link with staff and have equal access to services and information.
This includes Interpreting in complex and sometimes difficult situations, such as palliative care, end of life care and bereavement. The Interpreter will be confident in Interpreting in a mental health setting for our Forward-Thinking Birmingham patients and families.
The Interpreter will have a good understanding of Safeguarding policies and will be confident in escalating any concerns to a senior member of staff. The Interpreter will be expected to attend regular safeguarding training sessions and have an awareness of when a concern needs to be escalated and the urgency on which to place the escalation.
The Interpreter will be an excellent communicator. Able to work confidently as part of a team, offering ideas and suggestions for improvements.
The Interpreter will use their knowledge to support staff with cultural awareness to improve communication between staff, patients/family. They will provide a health information service to non-English speaking patients, carers, families and visitors and signposting to relevant services and agencies as required.About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.Job descriptionJob responsibilities
Please refer to the attached job descrption for further information. The attached will provide you with further details of the role and what is expectedPerson SpecificationExperienceEssential
- Knowledge of Safeguarding policies and procedures
- Previous experience of working in the NHS or medical Interpreting
- Evidence of working with vulnerable patients requiring specialist support
- Educated to GCSE standard minimum Maths & English grade C or equivalent
- NVQ or equivalent in Health Care
- Recognised Interpreting qualification
- Recognised language qualification
- Knowledge and understanding of Data protection and confidentiality policies
- Proven ability to use Microsoft packages such as Excel, Word and Outlook
- Experience of data entry and maintaining accurate records
- Confident in using MS Teams, Zoom, accuRx, Teleconference and 3 way calls
Any attachments will be accessible after you click to apply.