Macmillan Information and Support Service Manager

The Rotherham NHS Foundation Trust
£43,742 to £50,056 a year
Closing date
9 Jun 2023

View more

Other Health Profession
Band 7
Contract Type
Job summary

We are delighted to share the latest exciting opportunity to come and join our Corporate Nursing team with a vacancy for a Macmillan Cancer Information and Support Service Manager role now open for applications. This role will provide comprehensive, high quality person centred support to individuals affected by cancer who contact the Macmillan Information and Support Service. The Macmillan Information and Support Manager will work closely with the Macmillan Lead Cancer Nurse and the Macmillan Personalised Care and Support project facilitator to facilitate local delivery of Personalised Care and Support across all Directorates in The Rotherham Foundation Trust.

Specifically the role will work with the multidisciplinary clinical teams as well as linking in with various partner organisations across the SYB footprint by providing a comprehensive information service and being responsible for launching and maintaining the Rotherham Cancer Information APP and be pivotal in designing Health and Wellbeing offer to support people affected by cancer.

This post requires a well organised health or social care professional with experience in cancer care, information and support and quality improvement initiatives with experience of day to day running of a service including the support of Cancer Support Workers and volunteers who work alongside the service.

Main duties of the job

To lead in the development of the Macmillan Cancer Information and Support service

To support the creation of Health and Wellbeing events.

Identify priority areas relating to providing information and support for people affected by cancer

Support new ways of working ensuring the development within the Trusts IT systems reflects the needs of the Personalised Cancer care agenda

Work with the Macmillan Lead Cancer Nurse, Macmillan Personalised Care and Support Project Support, Specialist Nurses, Cancer Support Workers and the Clinical Teams.

Develop and be accountable for a cancer patient lived experience group

Regular networking and working with internal and external stakeholders.

Handle sensitive queries from service users, colleagues and outside agencies in an effective and sensitive manner

Collect service user statistics, maintain accurate records on the data collection database and produce reports as required. Responsible for providing quarterly figures to Macmillan Cancer Support and an annual report

Recruiting, train and supervise the centre volunteer team

Ensuring stock and materials for the centre are up to date and to ensure information displays throughout the hospital have appropriate information resources

Presentation of project updates, written reports and data collection.

To ensure direct prompt and appropriate referral to medical teams, Clinical Nurse Specialists, AHPs, GPs Community Nursing teams and other agencies as appropriate.

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification



  • Masters or willingness to work towards or relevant equivalent experience.
  • Evidence of continued professional development relating to cancer care and support


  • Advanced Communications Skills Training or prepared to work towards
  • Level 11 Psychology skills training
  • Teaching Certificate



  • Relevant post registration experience
  • Experience of multi-professional working
  • Experience of audit and research
  • Experience of working with people affected by cancer
  • Previous experience of managing volunteers



  • IT literate
  • Teaching and presentation skills
  • Organisations skills
  • Effective communication skills
  • Ability to motivate self and others
  • Ability to work autonomously and as part of a team
  • Flexible attitude to working
  • Exemplar written communication skills
  • Knowledge of cancer and its impact on individuals
  • Knowledge of the core elements of personalised care and support



  • Ist level Registered Nurse, Adult or HCPC
  • Registered Allied Health Care Professional with a minimum of three years post registration

Any attachments will be accessible after you click to apply.


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