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Contracts Monitoring Officer (Estates)

Lewisham and Greenwich NHS Trust
£28,407 to £34,581 a year per annum plus HCAS
Closing date
1 Jun 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
Job summary

About the team:

Estates & Facilities has a fundamental role in a providing a high-quality hospital environment and a high-quality hospital experience for patients, through setting new and improved standards in the physical and built environment.

About the Trust:

Lewisham & Greenwich NHS Trust was established on 1st October 2013

The Trust is responsible for:
  • University Hospital Lewisham
  • Queen Elizabeth Hospital in Woolwich
  • A range of community health services in Lewisham

Main duties of the job

An exciting opportunity has arisen within the Estates & Facilities department for a Contracts Monitoring Officer, Estates (Hard FM), Band 5. The post holder will support the Estates Manager PFI & Contracts, monitoring and assisting in the day to day management of a range of significant contracts across the Estates and Facilities directorate, ensuring compliance with contractual terms and key performance indicators, with particular emphasis on PFI Hard FM contracts.

The role is central to ensuring that the Estates & Facilities PFI contracts are provided in line with statutory and mandatory compliance, contract specifications, terms and conditions and Key Performance Indicators. Scope for personal & professional development including training.

About us

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around �700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of \Good in the Well-Led and Effective domains, in addition to the rating of \Good that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention. We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.

Job description

Job responsibilities

Please refer to the job description and Person Specification for details of the role and responsibilities.

For more information please contact Bradley Giles Estates Manager PFI & Contracts, or call 07896115022.

Person Specification

Qualifications and Training


  • Degree level qualification or relevant experience


  • Practical and theoretical and engineering knowledge; acquired through diploma or equivalent and experience.



  • Experience of Hard Facilities Management services.
  • Evidence of working in a commercial environment and with multi-disciplinary teams.
  • Experience working in Estates or Facilities particularly in regards to monitoring Hard and FM contracts and contractors.


  • Previous NHS experience.



  • Working knowledge of electrical, mechanical and buildings systems. Water management regulations and health and safety regulations
  • Understanding of contracts, contract terms and Key Performance Indicators in a practical service setting.


  • Previous experience of monitoring hard FM contracts and application of Key Performance Indicators



  • Excellent customer service skills.
  • Methodical with attention to detail
  • Ability to compile concise and accurate management information for reports and presentation.

Any attachments will be accessible after you click to apply.


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