Service Manager (Diabetes and Endocrine)

Sheffield Teaching Hospitals NHS Foundation Trust
£50,952 to £57,349 a year pa/ pro rata for part time staff
Closing date
4 Jun 2023

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Other Health Profession
Band 8A
Full Time
Job summary

We are seeking a talented patient focussed manager to join the Gastroenterology, Respiratory and Diabetes and Endocrinology (GRaDE) Operational Management Team. The successful candidate will lead on the operational management of the Diabetes and Endocrinology Directorate.

The Diabetes and Endocrinology team provide outpatient clinics at Sheffield Diabetes & Endocrine Centre at NGH and Medical Outpatients at RHH as well as in community sites across the city.

The Diabetes specialist team comprises medical staff, specialist nurses, dieticians, podiatrists and psychologists. In addition, there are group patient education facilities at NGH where the multi professional team provide structured patient educational programmes. The Directorate offer specialist clinics in all aspects of diabetes and work closely with their academic colleagues.

If you are a hardworking, confident individual with excellent leadership skills, a track record of successful service management, highly developed organisational skills and an enthusiasm for improving patient services then please consider applying for this opportunity.

Main duties of the job

Lead and manage the Directorate in partnership with the Clinical Director, Lead Clinicians and Matrons whilst sustaining effective working relationships with the consultant medical staff, and senior nursing team.

Ensure that the operational and financial requirements of the Directorate are effectively managed and co-ordinated.

Develop patient focused services, identifying future financial, capital and workforce requirements and ensuring that contractual, financial and performance targets are met.

Work with the GRaDE Care Group PMO to coordinate the production of capacity plans and efficiency programmes.

Lead and coordinate the delivery plans for the Directorate ensuring that service capacity is well used and information reporting requirements are met.

Ensure that sound processes are in place to monitor activity, maximise utilisation of resources and meet financial performance targets.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

This vacancy is advertised on a fixed term contract basis for a period of a maximum of twelve months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.

Please also note any secondment must first be agreed with your current line manager.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification



  • 5 x GCSE's including Maths and English at grade B (5-9) or above.
  • Master's degree / working towards a Master's degree or equivalent management level experience
  • Demonstrable commitment to continuing personal development


  • Other relevant management qualifications

Further Training


  • Demonstrable commitment to continuing professional development, proactively seeking out new learning opportunities



  • Staff management experience, including the setting of objectives, team and individual appraisal, recruitment.
  • Experience and knowledge of service demand and capacity planning exercises.
  • Experience of managing, monitoring and controlling expenditure budgets.
  • Experience of financial planning and the design and delivery of efficiency schemes.
  • Extensive experience of report writing and good presentation skill.


  • Project management experience
  • Experience of the development of business cases/ proposals
  • Experience of working in a patient facing role
  • Experience of managing clinical services in an acute hospital setting.

Special Skills / Aptitudes


  • Excellent oral and written communication skills
  • Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management, clinical staff and other staff all levels
  • Ability to get up to speed quickly, and make an impact in less familiar service environments
  • Understanding of clinical and corporate governance
  • Experience of using IT packages (i.e. Word, Excel, Powerpoint)
  • Excellent numeracy skills - Evidence of using data to influence decision making and service developments
  • A clear understanding of confidentiality when dealing with matters relating to staff and patients
  • Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption
  • Flexible approach to work
  • A highly attuned awareness of the political environment in which operating and the ability to navigate successfully through this
  • Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations.
  • Demonstrable leadership skills and the ability to motivate others and demonstrate honesty and integrity.
  • Enthusiasm and ability to seek out and resolve problems in order to improve patient care.
  • Ability to cope with working in a changing and uncertain environment.

Any attachments will be accessible after you click to apply.


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