Project Support Officer

Cambridgeshire & Peterborough NHS Foundation Trust
£28,407 to £34,581 a year per annum pro rata
Closing date
4 Jun 2023

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Other Health Profession
Band 5
Contract Type
Job summary

This is an opportunity for a strong Project Support Officer to join a fast moving and agile environment. You will be supporting on a variety of projects ranging from Trust wide projects to small works. You will be a highly skilled in the co-ordination, planning and management of projects.

As a skilled Project Support Officer you will be a self starter who is capable of using your own initiative, working efficiently without supervision and has a great ideas. We are a small team and everybody has a voice. If you want to be heard and contribute to the continued improvement of Digital services within CPFT please don't hesitate and apply now.

Main duties of the job

Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.

Provide support to the Programme Lead and Project Team in the planning, co-ordination and implementation of projects.

Reporting into the Programme Lead, your work will directly influence the success, efficiency and cost-effectiveness of projects.

Responsible for managing information and documentation, preparing reports, liaising with key stakeholders and providing general support to the Project Team.

Enable, promote and support the effective use of data, information, knowledge, and technology to improve, inform and support a portfolio of projects, services, and initiatives.

*DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website

About us

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.
  • Support the Programme Lead and project team in the co-ordination, planning, management and control of key projects.
  • Develop and support effective communication mechanisms between the project teams and liaise with key stakeholders to maintain information flow and to help maintain an effective working team and project delivery.
  • Contribute to continual service improvement and propose changes to own project, service, initiative work, informing policy and making recommendations for more effective delivery.
  • Receive and deliver complex and sensitive information in written and oral form. Ensuring accurate capture and tactful deliver at all times.
  • Analyse complex data sets as required by the project team to build project plans.
  • Maintain up-to-date data, within the project and programme management tool, essential for creating project progress reports, risk registers etc.
  • Organise key project meetings such as Project Boards; business case, risk and issue, benefit workshops, and provide secretariat support as required.
  • Create and manage deployment plans, based on the analysis of multiple data streams. Collation of data to co-ordinate sessions that have the least impact on clinicians.
  • When working on projects, be aware of the policies in place in the areas being impacted and seek out improvements to policy and service.
  • Participate and occasionally lead training within the team on project principles, and wider within project deployments.

Person Specification



  • Experience working in an IT project environment supporting all project phases including Proposal, Initiation, Design, Implementation, Closure and Review
  • Strong stakeholder management
  • Organising events for staff and wider audiences
  • Proven ability working in an administrative role, including initiating and maintaining office systems


  • Secretarial/administrative experience in the NHS and/or senior corporate level
  • Understanding of NHS clinical and corporate governance processes and statutory frameworks
  • Experience of developing project documentation/template

Skills & Abilities


  • Ability to analyse information and present it in a clear and concise way
  • First rate attention to detail
  • Strong administrative skills, with ability to organise own workload to meet tight deadlines
  • Ability to work simultaneously on several different projects


  • Good understanding of the NHS and the way it works
  • ITIL aware

Knowledge & Understanding


  • Knowledge and experience of a formal project management methodology, ideally Prince2
  • A high degree of computer literacy including advanced knowledge of the MS Office Suite inc. Word, Excel, PowerPoint, Project and Office 365 (SharePoint)
  • Project planning ability


  • Knowledge of Clinical systems.
  • Understanding of the NHS Projects process



  • Willingness to be flexible in approach and attitude
  • Willingness to embrace integrated model and new ways of working



  • Degree level qualification

Any attachments will be accessible after you click to apply.


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