Are you a forward thinking practice nurse, well versed in the national agenda for practice nursing and looking for an exciting new role? An opportunity has arisen with the Community Division of Mersey Care Foundation Trust for a Team Leader for our Practice Nurse Development Team. This unique team, the only one in the country, consists of experienced Practice Nurses who provide mentorship and support, including acting as cytology mentors, to develop Practice Nurses in GP surgeries across Liverpool.Main duties of the job
The expectation will be to focus on the strategic development and operational management of the service and lead and manage a team of highly skilled and knowledgably clinicians through change, service development and the development of clinical leadership. You will work closely with teams across the community division, services within other divisions and with external partners to deliver specialist care, training and develop new ways of working.
It is an essential requirement that you have specialist knowledge and experience in practice nursing with a proven track record of clinical excellence and leadership. Evidence of this experience will be required and will need to be demonstrated throughout the recruitment process. This post will require an individual who is enthusiastic, self-motivated and passionate about person centred quality care deliveryAbout us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.Job descriptionJob responsibilities
1. To lead a team to provide highly specialised clinical care and advice and support to service users and the wider healthcare team this will include clinical assessment, diagnostic skills, non-medical prescribing and implementation of management and treatment plans.2. Be responsible for the delivery of the service within the different care delivery setting3. Work cooperatively and collaboratively with other services/stakeholders to enable service users are treated in the most appropriate setting and at the centre of the care delivery process4. Ensure that the team provides a high-quality service to its clients by providing caseload management support and clinical supervision.5. Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to service users with both planned and unplanned care needs.6. Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.7. Participate in the development of caseload management across the local health economy.8. Provide leadership and mentoring to those staff developing into a caseload management role.9. Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and behaviour.10. Implement plans for the team including rotas and schedules/working patterns to ensure business continuity.11. Practice autonomously and demonstrate evidence based clinical decision making.12. Provide clinical expertise and knowledge to the wider healthcare when managing complex and highly complex situations.13. Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.14. Following holistic assessment of health needs, develop specialist individualised care plans to fulfil those needs, with the involvement of patients/clients and carers.15. Implement and evaluate care delivery for patients/clients with identified needs.16. Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative care.17. Set objectives by which performance will be monitored.18. Work with operational service manager and service lead to deliver local based services, by participating in meetings and communicating the outcomes to staff.19. Work in collaboration with others to support practice development and service modernisation.20. Contribute to the development of role and service redesign.21. Actively participate in policy and service development authoring protocols as required.22. Provide induction to the local working environment, and policies for new team members and students.23. Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims and procurement of supplys24. Monitor budgets reporting over/under spending to the budget holder.25. Complete PACE reviews of team members as per trust expectation26. Contribute to the development of policy and services to reflect local needs27. Ensure that administration and clerical duties are appropriately delegated to clerical support officers.28. Provide data that supports the monitoring of team contract and objectives.29. Participate in audits and research, as required.30. Participate in individual and group supervision.31. Support with the implementation of mentorship and clinical supervision with the team.32. Ensure that record keeping within the team is consistent with professional standards.33. Initiate training and development of team members. Monitor and maintain standards of patient care delivery. Including maintaining and monitoring of clinical competency and standards of record keeping34. In conjunction with the Operational Manager and service lead, ensure systems are in place for the ongoing review and assessment of care provision and delivery.35. Work within guidelines to identify and management of risk, Reporting and escalating as appropriate36. Report any incidents as per Trust policies and support or undertake any investigations as delegated by the operational Service manager and service lead.37. Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical supervision.38. Participate in patient satisfaction reporting to improve patient care.39. Maintain registration in line with professional bodies.40. Support with the identification of skills deficits within the team and identify methods of addressing these to support service delivery, improvement and development.41. Monitor and ensure the team/service meet requirements as expected with regards to team performance as per trust expectation42. Ensure the team is compliant in meeting and participating in the quality and governance framework within the division43. Support students and other learners to achieve competency and mentor student and preceptors to achieve their learning outcomes through the development of a supportive learning environment.44. Leads the team to develop, implement and delivery local development plans and projects related to the delivery of education and training across the service line and wider organisation with integration at the centre of delivery.GENERIC RESPONSIBILITIES FOR ALL STAFFAll post holders will agree to: Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust. Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders. Challenge the stigma associated with mental health and learning difficulties. Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made. Work across professional and organisational boundaries to improve services for all. Maintain their specific knowledge base and develop new skills. Value the contribution of the patient/ service user voice. Operate within any organisational codes of practice or those from a relevant professional body. Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders. Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended. Comply with all health and safety legislation and local policies and procedures. Adhere to all organisational policies. Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment. Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees. Attend a one day Just and Learning & Civility and Respect training workshop. Be an ambassador for Just & Learning and Civility & Respect following the training. Positively advocate the just and learning culture within your team. Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team. Support their team/ services to create a positive environment for Just and Learning Culture. Participate in Just and Learning Culture events. Bring Just and Learning Culture updates/ information to the attention of team members and other MCT colleagues they work with. Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality. Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully. Speaking up in the event that they are exposed to incivility between colleagues in the workplace #iwillspeakup. Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect.Person SpecificationQualificationsEssential
- Degree or equivalent qualification
- Registration with relevant professional body
- Evidence of CPD/Short courses
- First line Management qualification
- Clinical Examination Qualification
- Appropriate prescriber - if required within the role
- Demonstrable post registration/qualification experience in relevant area
- Experience of successful multiagency working
- Experience of management and clinical leadership
- Evidence of influencing, motivating and negotiating with others to achieve change in relation to care
- Awareness of current national and local agenda in NHS and Social Care
- Evidence of being able to communicate complex, sensitive information and advice on healthcare to patients/clients, carers and colleagues
- Understanding how other agencies work
- IT literate
- Awareness of factors that contribute to good health and the importance of promoting these in line with organisational public health
- Research Skills
- Ability to work under pressure and manage a diverse workload
- Excellent communication, organisational and interpersonal skills
- Ability to understand and analyse complex data
- Risk assessment skills
- Ability to network with multidisciplinary colleagues
- Self-management and motivation skills
- Report writing skills
- Confidence to challenge poor practice and ability to address difficult issues
- Ability to travel to work across boundaries
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