Programme Management Office - Analyst

Hertfordshire Community NHS Trust
Welwyn Garden City
£35,392 to £42,618 a year
Closing date
4 Jun 2023

View more

Other Health Profession
Band 6
Full Time
Hertfordshire Community NHS Trust (HCT) provides healthcare in the community for over 1.2 million people across Hertfordshire, West Essex, and East Anglia. We are currently the only Trust to provide services across the whole of the East of England.

We are a caring, agile and innovative organisation which supports people at every stage of their lives. Over 3,000 staff deliver a wide range of high-quality services to people in their homes, in local clinics, in schools and in our community hospitals, so that people get the best possible care and we create healthier communities. Working closely with our partner organisations, we are often seen as the glue which helps the whole system to operate.

We are looking for an analyst to join our Programme Management Office. Applying experience and skill sets developed in relatable role(s), you would be working with all areas of the organisation to support the effective management of change across the Trust. You will be proactive and able to engage effectively with colleagues to support the team in delivering support, oversight and assurance around a significant portfolio of projects.HCT prides itself on being a great place to work - one of our four key strategic objectives.

We are known as a friendly, warm and welcoming organisation and this is evident from the feedback we regularly receive from our partners and from colleagues who join us for the first time.

Main duties of the job

In the role of Programme Management Office Analyst you will support the effective management of change across the Trust. Working closely with the Trust's Programme and Project managers, you will support them in their understanding and application of change management processes and ensure the timely communication of progress, risks and issues. Your oversight of activities, will enable the provision of assurance to the Trust Executive Management, Board and Board sub-committees around the management of change across the organisation.

The post holder will be working within the Trust's Programme Management Office (PMO) and report to the Head of Risk and Assurance. The PMO are the strategic team who co-ordinate the design of change management processes and tools as well as monitor and report on the achievement of material change, including component programmes / projects of the Trust's Delivery Plan.

In the role, you will collate, analyse and report on the different programmes and/ projects themes including Productivity Improvement and Efficiency Schemes (PIES), Transformation programmes and other enabling programmes. With a significant volume of programmes and projects being managed across the organisation, you will contribute to the ongoing development of change management processes and may be required to support the resolution of issues where they arise.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

Job description

Job responsibilities

  • Supporting the production of the annual Trust Delivery Plan and reporting progress against plan to the Executive Team and governing committees.
  • Maintaining a database record of all the Trusts programmes / projects and PIES, ensuring they are monitored, tracked and mapped to the Trusts strategic aims and objectives.
  • Receiving and collating the project management reports from Programme / Project managers, analysing delivery against targeted milestones and benefits and translating a large and complex book of work into effective management reporting.
  • Verifying the status of all programmes / projects and PIES, identifying areas of non-delivery and any common themes that need to be addressed and escalating areas of concern.
  • Provide support to project / initiative owners to evaluate project management requirements, issues or bottlenecks and find solutions to these.
  • Adhering to a timetable of reporting for all the Trusts programmes / projects, ensuring that timely information is received and communicated at the appropriate level.
  • Maintaining the Trusts programme / project management and Change Control documentation, ensuring that the appropriate approvals are obtained.
  • Monitoring and analysing interdependencies across programmes / projects including the possible impacts on Business As Usual (BAU).
  • Producing the minutes and/or the actions from specific governance committees.
  • Occasional travel to other Trust locations.

Person Specification



  • Educated to degree or having equivalent experience


  • Evidence of continuous professional development.
  • Project, programme or portfolio management qualification e.g. PRINCE2 or Managing Successful Programmes



  • Experience of planning, monitoring, delivering and evaluating programmes / projects using the appropriate tools frameworks and techniques.
  • Experience of contributing to the delivery of key performance targets.
  • Generation and extraction of information for operational and reporting requirements
  • Delivery of effective management reporting


  • Experience of working in the NHS or similar organisation



  • Ability to manage complex issues, to research, investigate and challenge
  • Ability to communicate complex and sensitive information with a range of staff internally and externally
  • Proficient in the use of Microsoft Office suite: Word, Excel, PowerPoint.
  • Track record problem solving / decision making
  • Well developed influencing and negotiating skills


  • Experienced in delivering training

Personal Qualities


  • Professional attitude
  • Resilient
  • Highly organised and able to meet tight deadlines and work under pressure
  • Flexible and adaptable
  • Excellent attention to detail
  • Ability to work as part of a team
  • Active participation in professional and personal development



  • Required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hertfordshire Community NHS Trust


Howard Court

14 Tewin Road

Welwyn Garden City


Any attachments will be accessible after you click to apply.


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