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Novice Clinical Support Worker Apprenticeship

The Dudley Group NHS Foundation Trust
£10,324.31 a year Minimum wage according to age
Closing date
1 Jun 2023

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Job summary

Opportunities have arise for individuals with no previous care experience to move into a role in healthcare as a Clinical Support Worker. Shifts will include 3 days of 12 hour shifts per week. These may include the occasional nights and weekends.

TENURE: Apprentice post for 12 months.

If you enjoy a challenge, are motivated, well organised and have excellent communication skills and would like to join our dynamic and highly skilled teams within the Dudley Group NHS Foundation Trust, then we would welcome an application from you.

The Dudley Group NHS Foundation Trust is providing individuals with the chance to undertake an apprentice post, full time for a year in order to gain their Care Certificate and Level 2 Diploma in Clinical Health Care Support.

GCSE A - D or equivalent in English Language and Mathematics are essential.

Main duties of the job

The Clinical Support Worker Apprentice will work together with members of the Nursing/Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse. The post holder will be required to communicate effectively with other members of the health care team and patients and relatives, and must also be able to recognise and report to the appropriate person, any changes in the patient's condition which may require the intervention of others.

The post holder will be assessed on their level of competency and required as part of the Trusts fundamental training and development programme for Clinical Support Workers to undertake a structured pathway of development to include basic skills and in house development programmes.

About us

At the Dudley Group our patients and staff are at the heart of all that we do to offer a high quality patient experience in a caring and supportive environment. This aligns with our vision of providing safe, caring and effective services because people matter.

This is an opportunity to join an NHS organisation that inspires its staff to innovate, with support and encouragement to continually develop. We expect all of our staff to demonstrate the Trust values of Care, Respect and Responsibility.

We believe healthcare is better when provided by supported and dedicated staff, so if you are innovative, forward thinking and dedicated to high quality patient care come and join our amazing team.

At the Dudley Group everyone is welcome, please ensure you have read our Recruitment Equality Statement included in the advert.

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification



  • GCSE 3-9 (A-D) in English Language & Maths, or Functional Skills Level 1 equivalent
  • Willingness to work towards qualifications set out by the apprenticeship scheme



  • Commitment to achieving Care Certificate within the first 3 months of employment
  • Demonstrates interest in caring for older people and patients across all clinical specialities
  • Demonstrates the knowledge of duties required for the Clinical Support Worker role
  • Commitment to undertaking in house training.



  • Good organisational skills
  • Experience of customer care/dealing with the public
  • Understanding of Confidentiality

Communication & Relationship Skills


  • Clear communication skills, oral and written.
  • Demonstrates a caring attitude to patient care.
  • Demonstrates a responsible attitude to their work.
  • Demonstrates respect for patient dignity.
  • Ability to work as part of a team.

Analytical & Judgement Skills


  • Demonstrates attention to detail and able to follow instruction.
  • Computer literate.

Planning & Organisational Skills


  • Ability to prioritise delegated tasks and report any concerns to the Nurse in Charge.

Physical Skils


  • Honest and Trustworthy.
  • Able to cope with distressing and emotional circumstance.
  • Ability to work flexible e.g. rotational shift pattern and internal rotation during winter pressures.
  • Commitment to evidence based practice.

Equality, Diversity, Inclusion and Trust Values


  • Able to provide safe, caring, and effective services.
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility.

Any attachments will be accessible after you click to apply.


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