Job summary

A vacancy has arisen for a Pathway Manager to work in neuro development service for children and young people with SEND. This is a permanent post based at Platt Bridge and will co-ordinate and implement projects relating to this specific area.

This is a full time post (37.5 hours) working 5 days between Monday - Friday.

A Standard DBS will be required for this post.

Main duties of the job

The post holder will provide professional leadership and advice within the division specific to the School-age Neurodevelopmental Pathway. The post holder will be responsible for the co-ordination and implementation of project plans related to the specific operational area. This will include accountability for monitoring and providing assurance, identifying service and resource needs and overall management of the clinical caseload.

The post holder will contribute to effective strategic planning and evaluation of the Neurodevelopmental Pathway, in addition to contributing to the planning and development of services for children and young people with SEND.

This vacancy may close early if sufficient applications are received.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting covid-19.vaccine@wwl.nhs.uk where you can also ask about how to access vaccinations.

Job description

Job responsibilities

Duties and Responsibilities

The post holder with provide responsibility for:

• The post-holder will act as an ambassador for the Neurodevelopmental Pathway, providing a visible and accessible presence within Childrens Community Services, Community Paediatrics, Local Authority SEND teams and the Parent-Carer Forum and partners across GM.
• The post holder will be accessible to children, young people and families referred into the pathway in addition to services involved in the Neurodevelopmental Pathway to provide advice and support as required.
• The post holder will be a motivated practitioner with excellent communication skills who is able to explore long-term ideas to improve the Neurodevelopmental Pathway whilst working in a climate of constant change.
• The post-holder will have excellent management skills and be able to manage the different flows of information needed for effective pathway management.
• Ability to manage own workload effectively, delegating appropriately; within the team ensuring a good use of time and an efficient and timely service to Children young people and families.
• Provide and assess accurate performance data monthly and in a timely manner.
• Act and manage the service to ensure available contact for access for parents/carers, GPs, Education and other health professionals.

Planning and Organisational Duties

• Responsible for maintaining own workload.
• Act as a source of expertise and demonstrate advanced knowledge, skills and experience in the management of the Neuro Development Pathway caseload.
• Demonstrate flexibility to meet the needs of children and young people referred to the Neurodevelopmental Pathway.
• Accountable for the implementation of systems to monitor referral numbers and trends, panel outcomes and feedback from families.
• Collaborates with Team Leader and Childrens Services, Community Paediatricians, and partner agencies to ensure the Neurodevelopmental Pathway is efficient and effective.
• Manage processes for parents/carer and children and young people to access pre and post diagnostic support throughout the patient journey on the pathway.
• Maintain effective communication skills both verbally and written with families and partners in Health, Education and voluntary agencies.
• Provide representation at key meetings including Wigan Parent-Carer Forum meetings, monthly Neurodevelopmental Pathway Steering Group Meeting, Adult Autism Partnership Board, GM Autism Consortium etc.
• Follow WWL quality assurance procedures.
• Actively managing the service to monitor children and young people referred to the Neurodevelopmental Team and provide up to date information of progress within the pathway and assessment process, ensuring all relevant information is gathered in preparation for Diagnostic panels.
• Effectively manage MDT panels and chair regular multi-agency panels, ensuring all professional reports have been made available to attendees and relevant MDT colleagues have been invited to attend. Share panel outcome with families and signpost to relevant support and training programmes
• Ensure effective service processes are in place to map patient journey within the pathway to allow the service to provide updates and communicate with families during the diagnostic process.
• Assessment and triage of sometimes complicated information, recognising when information requires urgent escalation, seeking assistance if required and answering general queries where applicable, taking into account GDPR protocols regarding information given and received.
• Using effective and adaptable communication skills, acknowledging equality, diversity, ethnic and cultural diversities and needs of the individuals and their families whilst always maintaining patient confidentiality.

Communications and Key Working Relationships

• Act as a point of contact and to establish contact with Neurodevelopmental Pathway users and stakeholders.
• Communicate effectively and courteously with children, young people, families, colleagues, partner agencies, public and members of the Directorate and Trust.
• Collaborate and liaise effectively across all partners, positively promote the Neurodevelopmental Pathway and to promote the free flow of information about the Neurodevelopmental Pathway all Health, Education and voluntary agencies partner organisations.
• To use the specified documentation associated with the Neurodevelopmental Pathway to communicate with parents and children/young people, prior to and after the diagnostic panels.
• Demonstrate sensitivity and awareness when imparting outcomes of panel decisions to families.
• High level of verbal and written communication skills and ability to make presentations to a wide range of audiences.
• To continue developing a network of contacts, providers and resources for children, young people and their families referred into the Neurodevelopmental Pathway.

Responsibility for Finance

• Participate in ensuring the effective use of all financial resources in providing and delivering the service
• Demonstrate awareness of the need for cost improvement programmes within the service.
• Promote effective utilisation of resources.
• Provide the service within its financial constraints.

Responsibility for Human Resources

• Demonstrate own tasks to new starters
• Adhere and promote Trust policies, procedures and guidelines and maintain the Professional Code of Conduct
• Ensure compliance with the Mandatory training policy in accordance with the Trust policy.

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Development

• Attend for 1:1 supervision with the Team Leader- provide regular supervision for school age team members
• Attend and provide group clinical supervision.
• Participate and engage with Personal Development Reviews identifying any training needs and ensuring they are met to maintain own clinical competence.
• Acknowledge own limitations and work within the confines of the remit of Health and development Practitioner and the knowledge and skills framework relevant to client cohort.
• Adhere to care pathways used with the service.
• Attend relevant in-service training and other professional seminars, lectures, courses, and study days.
• Complete mandatory training requirements as needed.
• Assist in the education of learners.

Responsibility for Teaching & Learning

• Facilitate parent/carer training programme, ensuring co-production with the Parent-Carer Forum and inviting relevant partners to participate, e.g. Childrens Speech & Language Therapy, Occupational Therapy, Embrace etc.
• Co-ordinate workshops in co-production with partner agencies in response to the needs of families e.g. emotional coaching, social stories, communication, behaviour etc
• Organise events to increase awareness of Neurodevelopmental Pathway and pre-and post-diagnostic support.
• Resources and training to be delivered for professionals and parents linked with the Neurodevelopmental pathway.

Record Management

• Complete Health records paper or electronic, in compliance with WWL policy
• Maintain written records and provide verbal and written reports of a childs development status.
• Write details of a childs presenting needs, functioning, and progress to support the ongoing needs of the child.
• Maintain strict confidentiality for all clients.
• Maintain record keeping skills and knowledge by undertaking regular training.

Leadership

• Contribute to effective communications with patients, relatives and members of the Health and Development Team
• Attend and participate in team meetings.
• Attend professional meetings.
• Assist in induction of new staff within the skill-mix team.
• Engages with and contributes to the development of the service.
• Assist in research and audit projects as required.
• maintain own clinical skills and knowledge using a competency framework to ensure effective care delivery .

Person Specification

Qualifications

Essential

• Educated to degree level in health/ education specific area or equivalent experience

Desirable

• Qualification in ASD/ADHD

Skills

Essential

• High level of verbal and written communication skills and ability to make presentations to a wide range of audiences
• Ability to work in partnership with others and develop trust, respect and co-operation with a broad spectrum, of colleagues and partners.
• Ability to work with others as a leader and member of a team.
• Ability to lead and motivate others to achieve service outcomes.
• Ability to develop and implement plans, policies and strategies to achieve the values and outcomes of the service.
• Ability to establish and maintain a network of relevant partnership working.
• Ability to use own initiative and self-manage.
• Ability to develop, implement and maintain a range of systems in order to analyse and interpret complex information, including monitoring and evaluation of service outcomes
• Commitment to developing and extending own skills and knowledge
• Willingness to be flexible and adaptable to achieve service goals.

Knowledge

Essential

• Knowledge of national and local policies and procedures (relevant to the client
  Any attachments will be accessible after you click to apply.
  
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