This job has expired

Team Leader

Hertfordshire Partnership University NHS Foundation Trust
£43,742 to £50,056 a year per annum pro-rata
Closing date
7 Jun 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
We are seeking to recruit a Team Leader to join the Adult Community Mental Health Service in our Stevenage based Team. If you are interested in working with an outstanding Trust to develop and deliver Community Treatment in Mental Health, then we would love to hear from you.

Our team is based in Stevenage and provides services to the locality of Stevenage and surrounding areas. The area itself is well served with easy access to the rest of Hertfordshire and has excellent transport links into London and beyond.

Main duties of the job

You will be an experienced Mental Health Clinician (Registered Nurse, Social Worker or Occupational Therapist) with excellent assessment and risk management skills who is able to embrace and drive change and innovation.

You will be a skilled and intuitive communicator with experience of providing leadership. You will work directly with the Service Manager who will provide support, development and direction and alongside other leadership colleagues.

You will know the importance of providing high quality supervision and of working together with staff and the wider management team in providing supportive, effective and coordinated leadership to the team in order to achieve the best possible outcomes for service users and carers.

This is an excellent opportunity for someone looking to move into their first management role or for an experienced manager who wishes to take a change in direction and who can take the service forward with enthusiasm and a passion for continuous quality improvement.

In summary we are keen to recruit a confident, committed and motivated person who is creative and enthusiastic about their work and who is a supportive leader who enjoys working in a busy environment.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout.

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please to read on...

Job description

Job responsibilities

Management and Professional Leadership
  • To plan, prioritise and manage the delivery of a health and social care assessment, care management and treatment service to service users within the designated community mental health service area, including overseeing referrals and ensuring that there is an even and appropriate distribution of work across the team, based on the experience of team members.
  • To oversee referrals and the allocation of service users to workers, ensuring that caseloads are monitored and managed and care packages are maintained under the auspices of CPA.
  • To ensure that there are adequate staff numbers organised appropriately around service user needs and to incorporate this into rota planning.
  • To ensure that risks relating to service users, unmet needs and to the work environment are assessed and managed appropriately, ensuring that all team members know and understand their role in risk management.
  • To provide operational supervision and, in conjunction with the Senior Practitioner (social care) and relevant nurse practitioners, ensure the provision of clinical caseload supervision to all team members. Where necessary to make arrangements for appropriate professional supervision to be available to all team members.
  • To implement and monitor relevant operational policies and protocols, team systems and processes for the effective operation of his/her team.
  • To ensure quality care standards and procedures which support the aims of Hertfordshire Partnership NHS Trust and the ethos of the Recovery Approach.
  • To monitor the service caseload ensuring that the teams activities are targeted to clients/patients, fulfilling the agreed criteria.
  • To maintain the requirements of CPA, ensuring that the team members are able to assume Care Co-ordination responsibility.
  • To ensure the continued professional development of all team members through annual individual performance reviews.
  • To maintain the Team Leaders own professional registration and development.
  • In collaboration with the Service Line Leader, to undertake the timely recruitment selection, appointment and induction of team members.
  • To manage the delegated team budget with respect to operational and service delivery costs.
  • To implement systems of financial management to safeguard client's property ensuring they comply with the Standing Financial instructions of the Trust.
  • To effectively manage all aspects of the teams time i.e. Duty Rota, Time worked, Annual Leave via the E Roster system.
  • To monitor and manage, in conjunction with the Community Mental Health Services Manager, all staff sickness and absences.
  • To act for or on behalf of the Community Mental Health Service Manager as required from time to time in accordance with local agreements.
  • Where the Team Leader is an Approved Mental Health Professional to be prepared to participate in local AMPH rota where appropriate.

Clinical Responsibility
  • Ensure the provision of appropriate support to individuals with severe mental illness and complex needs, following assessment.
  • Ensure that all team members are able to develop and maintain long-term supportive relationships with service users.
  • Ensure the co-ordination, liaison and integration of activities from other services or agencies in the provision of a CPA package.
  • Participate in risk assessment and risk management activities.
  • Maintain service activities in line with the agreed referral and assessment criteria.
  • To provide a flexible service, responsive to Service User need.
  • To develop the service in line with NSF guidelines and Trust strategy.
  • Maintain an effective skill/ professional personnel mix to provide a multi-professional team approach.
  • Investigate and access a wide range of services designed to meet occupational, recreational, social and health needs.
  • To provide information for service development and evaluation through the use of outcome measurements, audit and annual service policy review.
  • Implement risk assessment procedures related to the working environment, tasks and client management.
  • Against agreed criteria, measure the effectiveness of the Community Mental Health Service Team.
  • To report on the activities and effectiveness of the team's interventions as required.
  • To adhere to the principles of Practice Governance.
  • Agree and implement quality standards which reflect both local and national requirements. Build and develop best practice initiatives.
  • To monitor systems of audit for:
    • Client records
    • Team activity
    • Performance indicators
  • Enable and participate in audit and research activities as required and appropriate.
  • Monitor and respond to all reported accidents or incidents following agreed Trust procedures.
  • Ensure the effective and timely management of all complaints relating to the service.

Person Specification



  • RMN/DipSW/CQSW/OT qualification
  • Evidence of current registration with NMC, GSCC or HPC
  • Cert or Dip. in management



  • Clear understanding of the needs of people with mental health difficulties
  • Up to date knowledge of relevant legislation, theory and policies relating to mental health such as Community Care Legislation, Mental Health Act, the Personalisation agenda, Social Inclusion E etc.
  • The ability to lead a multi-professional team and provide ongoing operational, clinical and professional supervision.
  • The ability to assess complex needs and E work effectively with service users, their carers and social networks
  • Able to establish and maintain effective links with statutory and non-statutory partners.
  • The ability to prioritise work and deliver to agreed time scales and standards
  • Excellent team working skills, with the ability to negotiate compromise and resolve conflict.
  • Able to write structured, detailed and clear reports and record client information in accordance with statutory requirements and trust's guidelines.
  • Have a clear understanding of the key strategic issues for mental health services
  • Commitment to working within equal opportunities and anti discriminatory practice.
  • Ability to manage highly sensitive information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust


Saffron Ground

Ditchmore Lane



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