This job has expired

Virtual Ward Clinical Coordinator

Central & North West London NHS Foundation Trust
£41,659 to £47,672 a year per annum (pro rata if P/T)
Closing date
1 Jun 2023

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Other Health Profession
Band 7
Contract Type
Full Time
Job summary

Are you looking to be part of an exciting new model of care? CNWL is the lead organisation for the delivery of the Virtual Ward project in Milton Keynes. Following the successful roll out of the first phase of the project, we are looking for an experienced Registered Nurse/Advanced Nurse Practitioner/Advanced Clinical Practitioner/Paramedic to join the team as the Virtual Ward Clinical Coordinator.

The Virtual Ward is a new and innovative integrated service with the aim to support people to receive the care they need at home, including in care homes, safely and conveniently rather than in hospital. There is a growing evidence base that demonstrates patient, system and public benefits to the Virtual Ward model.

This is an opportunity to gain experience and shape the development of the new service for the future. The role will involve working as part of a multidisciplinary team within the community and working collaboratively with other partners such as secondary care and social care.

The successful applicant will provide clinical leadership to the Virtual Ward team and provide high level patient care using advanced assessment skills. They will need to be dynamic, flexible and adaptable to ensure the provision of high quality, holistic evidence based care for patients on the virtual ward.

Main duties of the job

  • Lead and manage a multi-disciplinary team to ensure the day to day operational delivery of high-quality care for those patients admitted to the virtual ward. This role will include attendance at MDT and working across the wider health system to ensure the delivery of proactive management of this group of patients.
  • Be responsible for the remote monitoring of patients (using Doccla) across a variety of clinical pathways including respiratory and frailty
  • The Virtual Ward Coordinator will be responsible for overseeing caseload management, ensuring that service delivery is implemented to the highest standard inclusive of best practice and utilises a patient centred approach. Active case management will involve early identification of patients whose condition is at risk of becoming unstable or who needs increased monitoring.
  • High level clinical care using advanced assessment skills

About us

We can offer regular 1:1 formal and informal supervision, a comprehensive induction and be able to participate in self directed learning, completion of competencies, training opportunities, collaborative working across Milton Keynes Community Health Services and QI project work.

You will have access to a laptop, mobile phone, uniform and have your mileage expenses paid for.

And if you thought there was something more you were looking for, then CNWL can offer:
  • Flexible working
  • Buying and selling annual leave
  • An attractive pension scheme (including a tax-free lump sum on retirement and family benefits from dependents, ill health retirement benefits and life assurance cover of twice your annual pay)
  • Employee assistance programme: a free and confidential service to help with personal life
  • Staying well at work service for tailored employment related support to staff
  • Staff wellbeing zone for free and confidential online health and wellbeing programmes
  • The Recovery College offers a range of health and wellbeing courses for staff
  • A range of staff networks: The PRIDE@CNWL Lesbian, Gay, Bisexual, Transgender and other sexual and gender minorities (LGBT+) network
  • Disabled employee's network
  • Lived Experience of Mental Health staff network
  • Carers at Work network

Job description

Job responsibilities




To visit patients within their own homes and undertake a full and holistic assessment including if necessary a Comprehensive Geriatric Assessment

To undertake remote monitoring of patients observations including identification and support of patients at risk of deterioration

To act as a point of assessment, information and signposting by establishing the patients needs and most appropriate support, understanding the referral pathways and services available for all patients and supporting other health and care professionals in their decision making

Act as a positive role model through maintaining clinical competence and credibility to enable them to work clinically with staff to develop practice, ensuring that a high standard of skilled nursing care is provided to users of the service within the community

To act as a role model and provide clinical leadership that will support and lead on an embedded culture of learning and continual professional development within the service

Ensure the effective communication, publication and dissemination of information relating to evidence-based practice, clinical learning and development activities, research awareness, systems and policies and processes
  • To provide clinical assessment to patients on the Virtual Ward and identify the most appropriate pathway to support them. This will include face to face clinical assessment following criteria guidelines, liaising and supporting the patient working with them to deliver care and treatment.
  • To visit patients offering support and education to manage their well being

To promote empowerment of patients and carers by providing information to enable informed choice

To communicate effectively and sensitively when imparting information that could be stressful and emotional to patients/relatives

To use effective communication skills to develop links with all members of the health community including clinical, managerial and administrative staff

To ensure that patients are treated with dignity and respect

To maintain accurate and systematic documentation of patient interactions and advice provided, including any adverse events, safeguarding issues or other notifiable matters

To have a comprehensive knowledge of the services available for patients admitted to the Virtual Ward,

To have a comprehensive knowledge of the patient pathways through primary and secondary care to ensure patients receive seamless care

To work cooperatively and effectively as a member of the team

To support the team manager in the development of the service



To communicate in a professional and sensitive manner with people, their relatives and carers taking into consideration their need for dignity, privacy and independence as well as their cultural and spiritual values.

To ensure Lone working Policy is followed whilst working on CNWL premises or visiting patients in the community.

To work flexibly to meet the needs of people, their relatives and carers and the service.

Promote collaborative practice across community services, acute hospital and MK council preventing duplication and promoting seamless care in the best interests of people using the services.

The post holder must ensure that they maintain current NMC registration, follow The Code and other requirements of the NMC.

To be aware of and comply with local and national policies and Nursing and Midwifery Council advisory documents

To maintain own professional profile in line with NMC Revalidation.

Allocate time for professional development to maintain knowledge and skills

Participate in Clinical Governance activities such as audit and CQC

Act in accordance of CNWL Trust Values Compassion, Respect, Empowerment, Partnership

To work as an autonomous practitioner and at times without supervision, using analytical problem-solving techniques and comparison of options to assess the needs and identify any risks of individual patients and carers

To participate in clinical supervision

To be personally accountable for professional practice and delivering clinical responsibilities

To ensure CNWL Policies and Procedures are followed at all times

Person Specification

Essential & Desirable


  • Relevant Professional Qualification, current registration
  • Relevant post registration experience and evidence of Continuing CPD
  • Experience in Community or Acute Care Setting and experience of managing frailty and or pts with long term conditions
  • Experience of developing relationships with external agencies and working across organisational boundaries
  • Ability to prioritise a changing workload
  • Good communicator - written and verbal


  • Advanced Assessment and History taking qualification - working towards or equivalent work experience
  • Experience of practice development/leading change in practice

Any attachments will be accessible after you click to apply.


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